Your All-in-One Patient Pathway Administrator

Bringing efficiency to the processes that matter the most
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A fusion of healthcare,
data & technology

MY Care PSP is an enterprise-grade software created from the ground up to facilitate the administration of patient support programs (PSPs).

Its tools are designed in collaboration with key stakeholders in the healthcare sector, and allow for unprecedented customization and workload. PSPs can be configured independently, patient pathways ran simultaneously, diseases and medications defined meticulously, rules and regulations integrated seamlessly.

MY Care PSP is derived from the proprietary MY Care modular platform to answer growing industry demands for digitalized healthcare and digitally managed patient support programs.

The system is built on Microsoft Cloud for Healthcare, granting businesses access to powerful patient data collection and interpretation tools in the form of Microsoft Power Platform, DataVerse, Azure FHIR Connector and PowerBI.

How can MY Care PSP help your business?

107% more PSP participants

How can MY Care PSP help your business?

Social & medical care providers

Social & medical care providers

Easier, faster and more efficient management of patient support programs.

Pharmaceutical companies

Pharmaceutical companies

Patient data collection in extraordinary detail, vastly improved long-term adherence to medication plans.

Healthcare providers

Healthcare providers

Improved patient retention, monitoring and prevention due to enhanced tracking and administration.

PSP participants

PSP participants

Fulfilling and convenient on-the-clock communication leading to better health outcomes for patients.

Your project, your rules

Elaborate Patient Pathway Customization

Define the steps in your patient pathway – from patient enrollment to exit calls and everything in-between. Add activities, such as intake reminders and promotional materials delivery, and then track their implementation.

Your project, your rules

Repository-based PSP Customization

Specify the ailment, drug manufacturer, medicine characteristics and medication plan to create clear A-to-Z procedures for patient treatment and support. Do so by inputting data in a master repository applicable across any and all patient support programs.

Your project, your rules

Case-by-case Patient Administration

Each enrolled patient receives its own tracking number. Manage their progress within the PSP by assigning them an overseeing doctor, guiding them through the stages of the patient pathway, and ensuring that PSP procedures are being adhered to.

Your project, your rules

Modular Platform Solution

Employ standardized terminology and procedures across various, simultaneously running PSPs, regardless of national specifics. Add additional patient engagement applications to tailor your projects to particular markets, but maintain interoperability and adherence nonetheless.

Your project, your rules

PSP Enrichment

Enhance your PSPs by integrating fully trackable secondary initiatives, either in support of your main goal, or as added value to your PSP participants. Disease awareness, diet plans, mental health programs, and patient transportation services are but a few of the options here.

MY Synergy is the go-to vendor for us. The company’s MY Care platform is able to meet the highest national and international security and compliance requirements in the healthcare and pharma sectors, which is essential to our business.

Alexander Alexiev
CEO, SAT Health

Powered by Microsoft’s best,
fine-tuned by MY Synergy

Adapt with Power Platform

MY Care PSP is able to adapt to specific business goals. Whether they are data gathering, automation of core processes, or patient behavior analysis, the system’s Power Platform foundation will answer your needs. MY Care PSP also grants the possibility to gauge efficiency with powerful tools, such as Microsoft DataVerse and PowerBI.


MY Care PSP seamlessly communicates with data sources, such as Azure IoT, allowing instantaneous access to connected amenities and wearables, as well as sensor data tracking via standard APIs and microservices. The system also supports cross-cloud integration with other Microsoft products, such as M365 and Dynamics365, to ensure business continuity.

Healthcare Data Model Harmonization (HL7 & FHIR)

MY Care PSP allows for the sharing and reutilizing of components from Microsoft’s Healthcare Data Model. In addition, all components and data sets are designed based on the HL7 FHIR standards framework to ensure data interoperability across multiple systems and vendors.

3rd Party Integration

MY Care PSP supports 3rd party platforms and applications, further boosting its functionality with options such as phone call system integration, virtual agents and parcel delivery tracking. Add these features to your PSP to deliver next-level patient support.

Multi-level Security

By leveraging functionalities found in the Microsoft Cloud for Healthcare platform, MY Care PSP is able to provide multiple layers of security. The system improves this already secure foundation across the physical, infrastructural and operational dimensions by utilizing Microsoft Azure and a role-based security model at the application level.

Uncompromising Compliance

MY Care PSP is designed to meet the most demanding compliance requirements, while also providing full user audit trail visibility and personal data privacy. Data classification and data disposal functionalities are also included.

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Achieve limitless efficiency

We’re eager to show you what MY Care PSP can do for your organization. Just ask us and we’ll arrange a tech demo for you and your team. It’s absolutely free!

MY Synergy

Transforming your understanding of digital healthcare.

MY Synergy is an IT consultancy dedicated to the improvement of healthcare through digitalization.

The company was founded in 2019 with the mission to empower the administration of national and international health organizations through systemization, automation and digital optimization. We draw experience from decades of work in leading hospitals, where we spearheaded their digital transformation efforts.

Be it a custom patient management system, a specialized data center or a business application – each service is unique and tailor-made.

Following this philosophy, we created MY Care – a modular platform, designed to support large-scale healthcare projects by increasing operations efficiency and boosting data collection capabilities.

As of Spring 2021, MY Care Platform is comprised of the following modules: MY Care PSP; MY Care V