Care Management Platform

For Home Care and Supported Living Providers

The care management system that helps UK home-care and supported-living providers deliver better outcomes, meet CQC standards, and give staff more time for what matters — real caregiving.

A single system that unites care plans, shifts, medication, reporting and audit — replacing the digital notebooks and spreadsheets that hold providers back from delivering the necessary care.

BUILD ON
PowerPlatform
Dataverse
Power Pages
Power BI

Built for every role in the care chain.

HomeCare doesn’t just serve managers — it works differently and better for providers, frontline staff, stakeholders, and the citizens receiving care.

Pick your role.

Run care homes that passes inspections — and grows.

THE PAIN TODAY

Limited real-time reporting, evolving staff-development needs, and difficulty evidencing citizen outcomes make growth and compliance a constant tension.

Real-time KPI reporting

Track staff, citizen and organisation performance in a single dashboard — no exports, no spreadsheets.

Integrated scheduling, shift handover, and workforce coordination.

Manage locations, equipment, assets, and supplies while tracking occupancy, maintenance, inspections, and inventory in one centralized platform.

Less admin. More time with the people you support.

THE PAIN TODAY

Support workers spend hours on paperwork, chase KPIs they can’t self-assess, and lose context between shift handovers.

Live Alerts & Smart Notifications

Missed medication, incidents, and appointments are surfaced the moment they happen.

Create, manage, and update configurable care plans while supporting safe medication administration with real-time updates.

Keep all care information, documentation, notes, medication records, and care plans in one secure, easily accessible place.

Evidence outcomes. Pass inspections. Prove progression.

THE PAIN TODAY

Failed inspections, limited transparency, and no objective way to demonstrate progression put contracts and reputation at risk.

Audit Trail and Historical Records

All documentation lives on the system with full history. Reviews and audits become a query, not a hunt.

Role-based dashboards give commissioners and family members the right view — nothing more, nothing less.

Objective, longitudinal data — not staff perception — to demonstrate outcomes for every citizen.

Care that centres the person, not the paperwork.

THE PAIN TODAY

Progression is judged subjectively. Feedback loops are broken. The person receiving care has the smallest voice in their own care.

Feedback & Experience Tracking

Families receive a detailed, human view of their loved one’s day — not a checklist.

Progress is tracked against personal goals to support continuous improvement.

Incidents, risks, and health changes are recorded and addressed promptly.

Built around the Three Pillars of Home Care Management.

Every successful home care organization depends on three core elements: the people receiving care, the professionals delivering it, and the environments where care takes place.

HomeCare connects them all through one intelligent platform, making daily operations simpler, more transparent, and easier to manage.

Citizens

Everything needed to manage person-centered care and wellbeing
Care Records • Care Plans • Daily Reports • Activities • Medication • Risk Assessments • Appointments • Reviews • Questionnaires • KPIs

Properties

Manage facilities, assets, and operational readiness
Facilities • Assets • Maintenance • Inspections • Compliance • KPIs

Employees

Support workforce management, performance, and engagement
Employee Records • Shifts • Training • Feedback • Reviews • KPIs

Real numbers from a real UK provider.

Baobab Care replaced their digital-notebook workflow with the Care Management Platform. In under a year, the numbers moved — and their next CQC inspection told the same story.

Improvement in CQC inspection ratings
0 %
Improvement in citizen satisfaction
0 %
Less time spent on paperwork
%

MY Synergy didn't just implemented a software. They understood both the tech and the business side — this felt like a joint venture, not a purchase.

Built to the standards UK regulators expect.

Full audit trails

Every care-plan change, medication event and shift note is preserved with author and timestamp.

Role-based access

Managers, staff, commissioners and family each see exactly what they should — and no more.

HomeCare is engineered from the ground up to meet the compliance bar — so your team doesn’t have to work around it.

Data residency

Hosted on Microsoft Cloud with configurable UK / EU data residency for regulated providers.

CQC-aligned

Workflows and reporting mapped to Care Quality Commission expectations.

See what MYCare Home could do for your team.

Book a live demo with our team, or a 30-minute discovery call to explore whether we’re the right fit. Free, no pressure, no obligation.

Contact us

Achieve limitless efficiency

We’re eager to show you what MYCare Home can do for your organization.

Fill out the form, and we’ll schedule a meeting for you and your team.